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Our Commitments

♦ Our Commitments

Built on systems. Proven across our sites.

At Nactarome, our commitments are not statements – they are reflected in how we operate across our sites, our systems, and our teams.

We combine certified food safety and quality systems, structured environmental practices, and externally recognised sustainability assessments to ensure consistent, compliant, and reliable performance.

Our approach is based on:

  • Established management systems
  • Independent certifications and assessments
  • Group-level governance and controls
  • Continuous monitoring and improvement

We operate across multiple countries and production sites, each with specific capabilities, and local regulations. Our role is to ensure consistency where it matters and transparency where differences exist.

1. Delivering safe and consistent products

Food safety and quality are the foundation of our operations.

Across our sites, we apply certified systems aligned with internationally recognised standards, including FSSC 22000, BRCGS, and ISO-based frameworks.

These systems ensure:

  • Controlled production processes
  • Verified compliance with regulatory and customer requirements
  • Consistent product performance across different sites

Beyond certification, our focus is on:

  • Operational discipline
  • Continuous verification and improvement
  • Strengthening quality culture across all teams

2. Managing environmental performance in a structured way

We apply a structured environmental management approach across our operations.

This includes:

  • Monitoring energy use and environmental impact
  • Implementing site-specific improvement actions
  • Increasing efficiency and use of renewable energy

Selected sites are certified to ISO 14001, while all entities follow structured environmental practices aligned with Group and regulatory expectations.

This approach allows us to:

  • Ensure consistency across sites
  • Adapt to different levels of maturity
  • Continuously improve environmental performance

3. Ensuring transparency and measurable ESG performance

We use structured frameworks to assess and improve our sustainability performance.

EcoVadis is progressively implemented across our sites as a common reference for evaluating:

  • Environmental impact
  • Labour and human rights
  • Ethics
  • Sustainable procurement

In parallel, selected sites undergo external social and ethical audits such as SMETA.

Over the last years, we have strengthened our sustainability reporting approach. We have progressed from a GRI based report to an ESRS aligned Sustainability Statement, improving the consistency, comparability, and relevance of our disclosures.
Visit our sustainability page

Our systems and data structures are also being developed to support emerging regulatory requirements, including due diligence expectations linked to EUDR and future CSRD reporting.

Together, these elements allow us to:

  • Benchmark performance across entities
  • Strengthen data quality and governance
  • Provide customers with consistent, decision relevant ESG information

Newly integrated sites are progressively aligned with these approaches as part of their integration into the group.

4. Operating as one group across multiple sites

Our organisation combines local expertise with group-wide alignment.

Across our sites, we work to:

  • Harmonise systems and standards
  • Ensure comparable performance and reporting
  • Support continuous improvement

At the same time, we recognise that:

  • Sites have different certification profiles
  • Capabilities vary depending on activities and markets

Our strength lies in managing this complexity in a structured and transparent way.

5. Supporting specialised product and market requirements

We support a wide range of customer and market requirements, including:

  • Halal
  • Kosher
  • Organic / BIO
  • Product-specific certifications
  • Feed-grade and specialised applications

These capabilities are site-specific and embedded within our broader quality and food safety systems, ensuring:

  • Controlled processes
  • Verified compliance
  • Reliable delivery

6. Strengthening responsible sourcing and supplier engagement

We are currently strengthening our approach to responsible sourcing across our value chain.

This includes the progressive integration of sustainability criteria, due diligence requirements, and supplier performance considerations into our processes.

This work is aligned with evolving regulatory expectations, including EUDR, and aims to improve traceability, transparency, and consistency across our supply base.

♦ Certifications & Standards

Our commitments are supported by a combination of certified systems, structured practices, and external assessments across our sites.

Because we operate in a multi-site environment, certification and assessment status varies by location. We provide full transparency through a detailed site-level overview.

Quality & Food Safety

Across the Group, our sites operate certified systems including:

  • FSSC 22000 (widely implemented across multiple sites)
  • BRCGS (applied at selected sites)
  • ISO 9001 (implemented at selected entities)
  • HACCP and equivalent systems

Additional registrations and standards (e.g. FDA registration, feed certifications, ISO 22000) are applied where relevant.

These systems ensure:

  • Product safety and compliance
  • Process control and consistency
  • Continuous improvement through audits and verification

Environmental Management

  • ISO 14001 certification at selected sites
  • Structured environmental management practices across all entities
  • Monitoring and improvement of environmental performance

Sustainability & Ethical Assessments

We use a combination of external frameworks to assess and improve ESG performance:

EcoVadis

  • Implemented across a significant number of sites
  • Used as a common framework for ESG evaluation and benchmarking
  • Supporting continuous improvement and customer transparency

SMETA / Sedex

  • Applied at selected sites
  • Supporting social and ethical compliance
  • Providing visibility on labour practices and supply chain responsibility

Other ESG initiatives

Depending on the site, additional certifications or initiatives may include:

  • Fairtrade
  • Rainforest Alliance (where applicable)
  • Carbon neutrality initiatives
  • Product-specific sustainability certifications

Sustainability and corporate responsibility

Sustainability Policy

Our framework outlining commitments and actions related to environmental and social responsibility.
Download Sustainability Policy (PDF)

Ethics and compliance

Ethical Code of Conduct

Principles and standards guiding ethical behaviour across all Nactarome activities.
Download Code of Conduct (PDF)

Supplier Code of Conduct

Ethical, social and environmental requirements expected from our suppliers and partners.
Download Supplier Code of Conduct (PDF)

Specialised Capabilities

Our sites offer a range of specialised certifications and capabilities, including:

  • Halal (widely available across multiple sites)
  • Kosher (including product-specific certifications)
  • Organic / BIO
  • Feed-grade production
  • Protected geographical indications and product-specific labels

Availability depends on site capabilities and customer requirements.

Certification documents

Quality & Food Safety

Belgium
FLAVENCE
Nactarome NV
Spain
Calaf Nuances
France
Nactis Flavours, including Foodtaste
PLANTEX
Croatia
GEUS
Italy
Alfaterna
Nactarome SRL
Netherlands
Royal Buisman
United Kingdom
Claremont
Nactarome LTD

Sustainability

Belgium
Nactarome NV
Spain
Calaf Nuances
France
Nactis Flavours
Plantex
Italy
Nactarome SRL
Netherlands
Royal Buisman
United Kingdom
Nactarome LTD

Special diets

Belgium
Flavence
Nactarome NV
Spain
Calaf Nuances
France
Nactis Flavours, including Foodtaste
Plantex
Italy
Alfaterna
Nactarome SRL
Netherlands
Royal Buisman
United Kingdom
Claremont
Nactarome LTD

Understanding our Certification Landscape

Our certification landscape reflects:

  • A strong common foundation across all sites
  • Different levels of maturity and external validation
  • A structured approach to alignment and continuous improvement

This enables us to combine:

  • Consistency in core systems
  • Flexibility to meet specific customer and regulatory requirements

Working with us

We provide:

  • Detailed certification information per site
  • Documentation for audits and due diligence
  • Direct engagement with our teams for specific requirements
Nactarome S.P.A. | 20124 Milano (Mi) – via Giovanni Battista Pirelli N. 30 – Italy | Capitale Sociale Euro 2.091.254,00 | C.C. I. A. A. Milano, Monza-Brianza, Lodi | C.F. / P. iva 10531780962 – Rea Mi-2538639
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